SHIPPING & RETURNS
There is a flat rate of $5.00 for shipping within Singapore. Free shipping is offered on orders above $150 SGD. Shipping costs are added at checkout before payment. You can expect to receive your parcel within 5 business days from when the order was placed. Tracking information will be sent to your email once your shipment has been dispatched.
International shipping cost are calculated at checkout before payment. You can expect to receive your parcel within 10 business days from when the order was placed. Tracking information will be sent to your email once your shipment has been dispatched.
Refunds or exchanges will only be accepted within 21 days of shipment.
Items will only be accepted for refund or exchange if unworn, with orignal tags attached and in original packaging.
All returns items must be shipped via registered mail or courier to our office address. BXHRLIFE will not be responsible for lost or misplaced deliveries.
To start a refund or exchange, please email us at firstname.lastname@example.org with the following information:
- Email address used to place the order.
- Order Number.
- Whether it is a return for refund or exchange, and the reason.
- Colour and/or size of the items to be returned.
- Colour and size of replacement.
Items not eligable for a refund or exchange:
- Sale items and items bought using a discount code.
- Sports bras, mouthguards, or any items that pose a hygeine risk.